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In many healthcare settings, Personal Support Workers (PSWs) are not only caregivers for clients, but also important sources of support and reassurance for families. Whether working in home care, long-term care, or palliative care, PSWs are often the bridge between clients and their loved ones.

Palliative care is a specialized form of healthcare focused on improving the quality of life for patients with serious or terminal illnesses. Personal Support Workers (PSWs) play a critical role in palliative care by providing physical, emotional, and psychological support to both patients and their families.